Shipping policy

SHIPPING POLICY

At Saving Emporium, we are committed to delivering your beautiful jewelry pieces safely and promptly across India.

PROCESSING TIME
All orders are processed within 1-3 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

SHIPPING WITHIN INDIA

Standard Shipping (5-7 Business Days)
• Available for all orders across India
• Delivery via India Post/Blue Dart/Delhivery
• Tracking information will be provided
• Shipping charges: ₹99 for orders below ₹999
• FREE SHIPPING on orders above ₹999

Express Shipping (2-4 Business Days)
• Available for metro cities and major towns
• Delivery via courier partners
• Shipping charges: ₹199 for all orders
• Priority handling and tracking

SHIPPING LOCATIONS
We currently ship to all serviceable pin codes across India. Please ensure your complete address with correct pin code is provided during checkout.

ORDER TRACKING
Once your order has shipped, you will receive a tracking number via email and SMS. You can track your package using this number on our courier partner's website.

DELIVERY
• Someone must be available to sign for the package
• Jewelry items require signature upon delivery for security
• If no one is available, a delivery attempt notification will be left
• Please contact our courier partner to arrange redelivery

DELIVERY DELAYS
While we strive for timely delivery, occasional delays may occur due to:
• Remote locations
• Weather conditions
• Public holidays and festivals
• Courier service delays
• Local restrictions or lockdowns

If your order is significantly delayed, please contact us at savingemporium25@gmail.com or call +91 766 8210735.

PACKAGING
All jewelry is carefully packed in premium packaging to ensure safe delivery. Each piece is secured to prevent damage during transit.

LOST OR DAMAGED SHIPMENTS
If your package is lost or arrives damaged:
• Contact us immediately at savingemporium25@gmail.com
• Provide order number and photographs (if damaged)
• We will investigate with our courier partner
• Replacement or refund will be processed as per our return policy

INTERNATIONAL SHIPPING
Currently, we only ship within India. International shipping is not available at this time.

CUSTOMS AND DUTIES
As we ship within India only, there are no customs or import duties applicable.

CONTACT INFORMATION
For any shipping queries:
Email: savingemporium25@gmail.com
Phone: +91 766 8210735
Business Hours: Monday to Saturday, 10:00 AM - 6:00 PM IST

Note: Delivery times are estimates and not guaranteed. Saving Emporium is not responsible for delays caused by courier partners or circumstances beyond our control.